[[The]] integration of service innovation into an existing model for volume and variety

[[The]] integration of service innovation into an existing model for volume and variety

Roberts, Desiree M.

Management and technology

May 2008

School of Management

Rensselaer Polytechnic Institute, Troy, NY

Gautschi, David A.

McDermott, Christopher M.

Geisler, Cheryl

Berg, Daniel S.

2008-05

Electronic thesis

ENG

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