[[The]] development of services: role and impact of technology on the service development process

[[The]] development of services: role and impact of technology on the service development process

Agrawal, Gaurav K.

Systems engineering

August 2006

School of Engineering

Rensselaer Polytechnic Institute, Troy, NY

Berg, Daniel S.

Malmborg, C. J. (Charles Joseph), 1955-

Chan, Wai Kin (Victor)

Ravichandran, T.

2006-08

Electronic thesis

ENG

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